Property Management Services
Operating for nearly two decades we’ve extensive experience in helping landlords manage and maintain their properties for rent in and around Willesden Green. We currently manage over £200 million worth of property assets. Our property management service has gained a reputation as one of North West London’s most trusted property management agencies, with 80% of the properties that we let and manage tend to renew with us for longer periods of time.
Our property management team, based in Willesden, are fully trained to ensure that we meet all your requirements. We will identify, assess and solve any issues that may occur in a responsive manner, ensuring the satisfaction of both Landlord and tenants.
Regal Estates property management services are designed to suit the needs of our landlords. Our professional property managers will work hard to ensure that both tenant and landlord are legally protected; if any issues do arise within your property we will contact one of our approved contractors to provide you and your tenants with both temporary and long-term resolutions.
As a landlord it’s important that you comply with The Housing Act standards; our tenancy agreements comply with all aspects of the housing act. More information on the housing act and its legislation can be found here:
The housing act covers various issues from enforcement of housing standards through to licensing of houses in multiple occupations within residential accommodation.
As a landlord, you are responsible for the safety of your tenants. Landlords' duties apply to a wide range of accommodation, occupied under a lease or licence, one major aspect of tenant safety relates to gas safety.
Below is a Landlord’s guide to gas safety;
- Implement a system of annual checks and maintenance for all gas appliances.
- Use only a Gas Safe Registered Engineer for installations, maintenance, and gas safety checks, you can check the Gas Safe register for approved engineers.
- Maintain safety check records, keeping copies for at least 2 years, and issuing copies to each tenant within 28 days of the start of tenancy.
- If you use a managing agent make sure the contract makes it clear who is responsible for managing gas safety checks.
- Make sure that appliances are safe and have been checked within 12 months before re-letting.
- On re-letting, remove any suspect appliances which may have been left by previous tenants and issue the new tenant/s with a copy of the safety check record on entry.
- On re-letting, even if a safety certificate is still current, visually inspect the gas installation and appliances. A leaving tenant may have left the system in an unsafe condition.
- Work closely with tenants in gaining access for maintenance, repairs, safety checks and the early reporting of faulty appliances.
- If you experience difficulties gaining access make sure you fully document this to show you have taken all reasonable steps – beware accusations of harassment.
- Ensure that all appliances meet the general regulation requirements, in particular in bedrooms and bathrooms where appliances must be of the room-sealed type or have a safety valve incorporated.
- Ensure that all water heaters have fail safe thermostats fitted.
- Do not use second-hand gas appliances.
- Ensure that tenants have emergency instructions and ready access to the gas meter and the gas cut-off valve.
- Provide copies of all appliance manufacturer’s operating instructions to your tenants.
We are able to put you in touch with a Gas Safe registered engineer and able to manage the above process. See here for more information: http://www.gassaferegister.co.uk/advice/renting_a_property/for_landlords.aspx
Carbon Monoxide (CO Alarms)
As of 1st October 2015 as a national regulation Landlords must ensure that all of their rented properties must have a working smoke and carbon monoxide (CO) alarm fitted. Landlords will be responsible for ensuring that all alarms are in full working order at the start of every new tenancy.
As of the 1st October 2008 all Landlords had to provide a valid EPC for their property before it can be let. This document will last for 10 years. Failure to comply with the legislation could result in a fine and prevent a Landlord from offering the property for rent. We are able to offer you this service through Regal Estates.
Details of the property contents and a schedule of condition (the inventory) can be prepared in advance of the tenancy commencement date. This inventory schedule will form the basis for any deductions from the security deposit, once agreed between the Landlord and the Tenant. We strongly advise Landlords to have a detailed inventory carried out.
We collect a deposit from the tenant to safeguard against damage and will take on the responsibility of protecting the deposit via a government approved Tenancy Deposit Protection scheme (TDS). At the end of the tenancy we will inspect the property and the costs of any work attributed to the tenant will be deducted from the deposit. If the Landlord and Tenant fail to agree on these costs then any disputes will be referred to the dispute resolution service of the Tenancy Deposit Protection scheme (TDS). There is also the Deposit Protection Service (DPS) which offer both custodial and insured schemes.
Rates and Services
The payment of water rates, council tax, gas, electricity, TV licence and telephone bills are generally the responsibility of the tenants. With our Management package we will inform relevant suppliers of tenant details.
Although we can help you with repairs, it is your responsibility to ensure the property is maintained in good condition, both prior to letting your property and once your Tenant is in residence. Repairs can be carried out by contractors nominated by you, or by Regal Estates Lettings own approved contractors. Any charges will be deducted from your account and detailed on your rent statement. We will always ask for instructions before commencing any large scale repairs.
If you currently let your property through Regal Estates you can report a repair or property by going to the following link: Click here to report a repair.
All Regal Estates Landlords have access to a range of insurance packages with our Insurance providers. These include rent and legal protection insurance, house building insurance and home contents insurance. Our insurance packages are comprehensive ensuring your property is properly protected.
As part of a professional letting and management service we carry out periodic property inspections, the outcome of these inspections will be compiled into a report consisting of images and descriptions and sent to you via email.
Pest control is becoming an increasing problem in Brent and other London Boroughs - we have links to reliable pest control companies that are able to aid Landlords with pest control with rats, mice, foxes, cockroaches, bed bugs, wasps, fleas and so on.
We have a department dedicated to HMO Properties, specifically in Brent. Does your property fall under the Brent licencing guidelines? At Regal Estates we are able to establish if your property would fall under one of the licencing criteria be it selective, additional or mandatory licencing. More information on some of the schemes can be found here:
Do you have a property in Willesden, Neasden or other areas within Brent? If you would like to know how as a Landlord you can maximise your rental income via HMO’s call us for more information, likewise we offer an advisory service and form completion service. If you are seeking property management in Brent call us for some initial free information.
ARLA and London Rental Standard
Regal Estates are a licensed ARLA and London Rental Standard Member and covered by the ARLA Client Money Protection Scheme giving you peace of mind that as a Landlord or a Tenant your money is protected. More information can be found here