Branch address

Regal Asset Managers Limited
T/A Regal Estates
383 High Road, Willesden
London NW10 2JR

T: 020 8459 2530

Opening hours

Monday – Friday: 9.00AM – 6.00PM
Saturday: 9.30AM – 3.00PM
Sunday: Closed.

If you call the office outside of these hours please feel free to leave a message and one of our team will get back to you during opening hours.

Out of hours

Emergency contact numbers:

T: 020 8459 9444
T: 020 8459 9447
T: 020 8459 9443

Useful information

Transport: The nearest tube station to our office is Dollis Hill located on the Jubilee line. We are located a very short walk from Willesden Bus Garage and bus routes 52, 98, 260, 266, 302 & 460

Parking: Pay & Display parking on surrounding roads or free parking for a short period available at B&M Willesden.

The Ultimate Guide to Screening Tenants: Ensuring a Successful Rental Experience

June 5, 2023

As a landlord managing multiple properties, finding reliable and responsible tenants is crucial for maintaining a positive lettings experience and protecting your investment. This comprehensive guide will walk you through the process of tenant screening, highlighting its significance and the benefits of implementing a thorough screening process. Prepare to learn everything you need to know, from legal relations to evaluating creditworthiness, rental history and general background. At the end of this guide, you will know to make informed decisions and find the right tenants for your property.

The Importance of Tenant Screening

Screening potential tenants is vital in reducing the risks of late payments, property damage, eviction, and other undesirable situations that might result in legal disputes and troubles for the landlord’s pocket.

Understanding Tenant Screening

Tenant screening refers to the process of evaluating and selecting future tenants based on specific criteria and legal considerations. Therefore, familiarising yourself with tenant screening laws and regulations, such as fair housing laws, is essential to avoid discriminatory practices and ensure a fair and unbiased screening process.

Preparing for Tenant Screening

Before initiating the tenant screening process, defining your rental criteria and requirements is essential. Start with deciding what specific factors, such as minimum credit score, income-to-rent ratio, and rental history, are acceptable to you. Next, create a tenant application form that collects all the necessary information, including personal details, employment history, and references. This will streamline the screening process.

Tenant Screening Methods

Screening methods include but are not limited to:

  • Credit history
  • Eviction records
  • Previous landlord references
  • Rental history
  • Employment verification
  • Income verification

All the above can help assess whether tenants are reliable and have sufficient financial resources to afford the rent.

Utilising Online Tenant Screening Services

Online tenant screening services can be a valuable tool in the screening process. These services provide access to comprehensive databases that contain crucial information about potential tenants. However, it’s important to consider the pros and cons of using online screening services. While they offer convenience and speed, choosing reliable platforms and understanding how to interpret screening reports accurately is essential.

We work with referencing companies and provide additional in-house checks here at Regal Estates.

The Tenant Interview Process

The tenant interview is an opportunity to interact with potential tenants directly. Carrying on effective interviews can provide valuable insights into their personality, communication skills, and suitability for your property.

Prepare a list of relevant questions that address their rental needs, lifestyle, and expectations. Please pay attention to their responsiveness, how they carry themselves, and clarity of communication.

Verifying References and Documentation

Verifying references and documentation is a crucial step in tenant screening. It helps to prevent fraud and enables you to oversee potential hazards. Tenants must provide documents such as passports or any other forms of identification so you can confirm they have the right to rent. Contacting previous landlords can provide insights into an applicant’s rental history, including their adherence to lease terms, past rent payments, and overall behaviour as a tenant. Verifying employment and income ensures tenants have a reliable source of income.

Assessing Creditworthiness

Credit scores are an important aspect of tenant screening, it provides valuable information about an applicant’s financial responsibility and reliability. Look for red flags such as late payments, high levels of debt, or a history of bankruptcy. In addition, if the applicant is carrying debt, understanding the debt-to-income ratio helps assess an applicant’s financial capabilities.

Evaluating Employment and Income Stability

Verifying employment and income stability ensures your future tenants are able consistently to meet their rental obligations. Contacting employers and conducting income verification helps assess their employment stability and their income sufficiency. Calculating the rent-to-income ratio provides insights into their ability to afford the rent. Don’t forget to weigh the minimal cost of living and any potential credit or loan deductions your tenant might be responsible for.

Fair Housing Laws and Anti-Discrimination

Compliance with fair housing laws is crucial throughout the tenant screening process. Familiarise yourself with the Housing Act regulations to ensure your screening criteria and practices do not discriminate against any protected groups. Treating all applicants fairly and avoiding any biased or discriminatory practices is essential.

Maintaining Applicant Privacy and Data Security

Protecting the applicant’s privacy and ensuring data security should be paramount. Handle sensitive applicant information with care and adhere to data protection regulations. Safely store and dispose of tenant screening documents to prevent unauthorised access or identity theft.

Making Informed Decisions

After completing the screening process, it’s time to make informed decisions based on the gathered information. Analyse the screening results and compare them to your established tenant approval criteria. Consider the pros and cons of each applicant and decide their suitability for your property.

Frequently Asked Questions (FAQs)

What information should be included in a tenant application?

The tenant application should gather personal details, employment history, rental history, references, and authorisation for background checks.

Are there any limitations to tenant screening?

Yes, there are limitations to tenant screening to ensure fairness and compliance with housing laws. Landlords must avoid discrimination based on protected characteristics such as race, colour, religion, sex, national origin, familial status, or disability.

How do I verify employment and income?

Employment and income verification can be done by contacting the applicant’s employer directly, requesting a payslip or tax returns, or using third-party verification services.

How do I evaluate an applicant’s rental history?

Evaluating an applicant’s rental history involves contacting previous landlords to inquire about payment history, lease compliance, property upkeep, and any issues during their tenancy. References from previous landlords or management agents can also tell you a lot about the past behaviour as a tenant.

What components should I look for in a credit report?

When reviewing a credit report, it’s important to consider the applicant’s credit score, payment history, outstanding debts, bankruptcies, and other outstanding financial commitments.

How can I ensure compliance with fair housing laws?

Ensuring compliance with the law is simple. Simply familiarise yourself with the latest housing regulations and try not to break any criteria.

How do I protect applicant privacy and data?

Protect applicant privacy and data by securely storing and handling sensitive information. Adhere to data protection regulations, implement secure data storage measures, and properly dispose of tenant screening documents after you’re done.

How should I handle rejected tenant applications?

Handle rejected tenant applications by providing written notice explaining the reason for rejection, if required by local laws. Maintain consistency in the screening process and ensure that rejections are not based on discriminatory factors.

Is it necessary to screen every tenant?

Yes, it is necessary to screen every tenant consistently to ensure a fair and reliable tenant selection process and minimize potential risks associated with the tenancy.


Tenant screening is a critical process that can significantly impact the landlord’s success. Remember to stay informed about legal obligations, comply with fair housing laws, and handle applicant information securely. With the correct screening methods and a careful evaluation of applicants, you can create a positive and secure rental environment for you and the tenants.

Looking to let your property in Willesden Green?

So, if you want to find reliable tenants for your property in Willesden Green and the surrounding areas, do not hesitate to contact our lettings agents to see how we may help you screen the tenants.

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